Standing out among the plethora of online casinos today is not easy yet Europa Casino seems to have mastered the technique. The site was launched in 2003 with a luxurious site design reminiscent of old world Europe. With a rotating selection of over 400 games and exclusive bonuses for members including a 12-month welcome bonus, Europa has gone above and beyond for its 5-million registered players. When you factor in the diversity of games and deposit methods alongside their award-winning customer service, it is easy to see plenty of reasons for the stars in the sky at this site.
All casinos do have their drawbacks, however. We looked past the starry sky to get to know this online casino and created the following exhaustive review.
Who Can Play
Europa Casino is open to players in most countries and is programmed with 13 different languages to accommodate all players. Users from the following countries/ territories are NOT eligible to play at this casino:
Who licenses this site for online gambling?
Antigua and Barbuda Financial Services Regulatory Commission granted online gambling licensing to Imperial e-Club LTD in order to launch Europa Casino in 2003. The current licenses for interactive wagering and gaming are valid until 2016. The preferential seal which is issued by the Directorate of Offshore Gamin of Antigua and Barbuda is displayed at the bottom of the site homepage with a direct link to the certificate.
What is the user base like?
With a rotating selection of over 400 games and exclusive bonuses for members including a 12-month welcome bonus, Europa Casino has gone above and beyond for its 5-million registered players. The game selection as well as occasional tournament and live dealer play makes this site suitable for players of all levels and all wagering budgets. You will enjoy plenty of competition and interaction at the tables with this casino.
Banking With Europa Casino
It is possible that Europa Casino has the largest selection of accepted deposit methods with nearly three dozen options to choose from. When you register for your account, the cashier will automatically show you only those options with are available in your country.
What deposit methods are accepted?
There are dozens of available funding options for your account however all are not available for each country/currency. This site accepts the following currencies: AUD, USD, CAD, DKK, GBP, EUR, SEK, NOK, ZAR, and RUB. All deposits made by a method other than a credit card are eligible for an automatic deposit bonus of up to 15% on each deposit. Deposit methods and their associated bonus are as follows:
- No Automatic Deposit Bonus: Visa, MasterCard, Maestro, Diners Club International, DeltaCard, and Visa Electron.
- 10% Deposit Bonus: GiroPay, Web Money, EntroPay, Prepaid Cards, PaySafeCard, InstaDebit, and iDebit.
- 15% Deposit Bonus: SafetyPay, SofortBanking, Neteller, Skrill Moneybookers, Bank Transfer, Wire Transfer, uKash, and ECOPay.
This bonus is not a welcome bonus but a perk of choosing one deposit method over another. It is added on top of any deposit bonuses you take advantage of.
- Minimum: €20
- Maximum: €5000/ transaction for credit and debit cards; other options vary based on currency and method.
The automatic deposit bonus is limited to no more than €250 per month and €2000 over the lifetime of your account. It is also subject to 25x play through and follows the casino general terms and conditions on accepted games.
All deposits are credited instantly except bank transfer which can take up to five business days. To access have this bonus added to your account, you must contact Support@EuropaCasino.com with your deposit amount and account information.
What payout methods are accepted?
Players can request withdrawals through Click2Pay, Click2Buy, InstaDebit, Bank Transfer, Neteller, Skrill Moneybookers, VisaDebit, Visa Electron, or Check.
The minimum and maximum withdrawal amounts vary based on player jurisdiction, currency, and payout method. It is not listed on the website and the customer service was unable to provide an itemized list via live chat or email. However, they did express that the exact guidelines are available in the cashier for each player and are populated based on the options and limits available for your location.
What is the payout time?
Europa Casino can take up to four business days to approve a withdrawal request and process the payment. Expedited processing time is one of the perks of the casino’s VIP program when you reach the top levels. The quickest payout time frame with approval is 48-hours while the longest is seven business days with the exception of check by mail which can take up to two weeks.
Are there any limitations?
Yes. There is a maximum withdrawal of €100 on any free spin, bonus spin, or free play winnings. Players may not withdraw more than €9,990 per month. There is also a maximum payout of €500,000 on any jackpot winnings.
Europa Casino strives to be much like Europe itself – one of a kind. This transcends even into their welcome bonus which is completely unique in comparison to competitor sites. The welcome bonus consists of two parts – a weekly loyalty bonus and a monthly 100% match bonus, for 12 months.
€1200 Welcome Bonus
50% High Roller Bonus
Each week players receive an email for exclusive bonuses and promotions being offered. These range from game-specific play bonuses to free spins to cash reload bonuses. As a member at Europa Casino, you have personal access to these incentives which are not broadcast to the public. The casino also offers short term promotional bonuses to members-only which allow them to access hidden casino games for extra play bonuses. For example, in summer 2014, Europa Casino featured the Bonus Island promotion in which players received €50 bonus for every €20 deposited and played on select games.
The only other long-term bonus offered aside from the welcome bonus is the referral bonus.
Europa Casino VIP Program
The VIP Program at Europa Casino is truly nothing special. When you register for an account through the link above, you will be automatically enrolled in the Bronze level. There are six VIP levels to progress through.
What are the terms of the VIP bonuses?
In order to qualify for the weekly bonus, you must make at least four deposits into your account that week. The loyalty bonus must be wagered 25x and follows the site’s general terms and conditions for game limitations and wager value. Comp points can be redeemed for cash and withdrawn immediately.
Europa Casino General Bonus Terms & Conditions
Unless otherwise stated, most Europa Casino bonuses and promotions will follow the general terms and conditions listed here.
The following games (unless otherwise stated) are excluded from being counted towards wagering requirements:
- Sic Bo
- Heads or Tails
- Video Poker Games
- Blackjack Switch
- Blackjack Surrender
- Wild Viking
- Spin a Win
*Roulette exceptions: 3D Roulette, Club Roulette, American, French, and European Roulette, Premium Roulette, Live and VIP Roulette, Roulette Pro, Mini Roulette, and Multiplayer roulette.
- Standard bonus wagering of 25x total bonus and deposit amount.
- Decreased Wagering Credit on Select Games/Bets
- 50% Credit on Low Coverage Bets of 10% of less of table
- 20% Credit on Medium Coverage Bets of 11% to 59% of table
- 0% Credit on High Coverage Bets of 60% or more of table
- 33% Credit on Blackjack, Pai Gow Poker, Tequila Poker, Live Casino Hold’em, Casino Hold’em, and Stravaganza.
- 20% Credit on Red Dog
- No wagering credit on double-up games.
- Wager amounts cannot exceed €15 when using bonuses. Doing so will void all winnings.
- Must deposit at least €20 to withdraw winnings from free spin/bonuses.
- Minimum/Maximum free spin/bonus winnings allowed to be withdrawn is €100.
- Free spin/bonus not eligible on roulette games. Wagering on these games will void all winnings.
- Bonuses cannot be claimed if there is a pending withdrawal on the account.
- No bonus amounts can be withdrawn.
Game Selection & Software
Europa Casino features an extensive collection of games, over 400 according to the website. If you choose to play online in the flash-free casino, you will only have access to less than 200 games, over half of which are slot games. The downloadable casino suite will give you full access to live dealer games, a variety of roulette and blackjack games, over 100 slot games, and scratch, specialty, and arcade games.
Roulette & Blackjack
You could call Europa Casino a paradise for players who love Roulette and Blackjack. Both games have over 10 different varieties in the casino lobby. These include themed options like Marvel Roulette – which is exclusively licensed to top casino software like Playtech – and traditional live dealer play or European table games. For Blackjack, you could play at live dealer tables or video tables with Blackjack Switch, Double Attach Blackjack and several more.
Live Dealers at Europa Casino
One welcomed feature of Europa Casino live table games for these is that you can “get to know” the dealers through their on-site bios. The biographies cover tidbits of information on the dealers including their favorite books, movies, foods, currently education pursuits, and age. This small feature helps make playing live dealer games more comfortable and give players and dealers topics for small talk during the game.
Video poker games offer realistic graphics which are easy on the eyes – a must when you are playing on your computer or tablet for long periods of time. The selection of video poker games is not only large but also varying in options. You can play games up to 50 hands and access special features on certain games such as Royal Flush combinations and progressive jackpots exceeding €1-million.Some of your favorite popular video poker games are available including Deuces Wild, Joker Poker, and 25-line Aces and Faces.
One question on many players minds when they look at the prize amounts and gaming selection of an online casino is whether or not there are any actual winners. All games at Europa Casino have been independently verified for fairness by Gaming Laboratories International. You can also find winners listed for each game type directly on the site. A quick glance revealed video poker payouts from €900 to €20,000 in the prior seven days. Similar findings existed for all types of games in the casino.
Slots & Other Games
Classic, video, and jackpot slots make up the largest portion of the game selection at Europa Casino. Some of the best games in terms of quality are the recently released Marvel themed slots which include Incredible Hulk, Iron Man 2, and Gladiator. More than half of the available games have bonus rounds or special features that award players with free spins. Of course, you’ll also find classic 3, 5, and 7 reel slot games such as Funky Fruit Farms, Great Blue, and Secrets of the Amazon.
Europa Casino even caters to those who prefer less competitive games with smaller prize offerings such as Keno and bingo. You can also play classic card games including SicBo, Red Dog and Caribbean Stud Poker. Finally, Pamela Anderson stays youthful in the Baywatch themed scratch game which is one of a handful which you can play in hopes of winning instant cash.
There are two mobile applications for Europa Casino as well. The first is the mobile casino application which can be downloaded at mobile.europacasino.com for Android and Apple devices. Sadly, the app only offers around 30 games which is dismal in comparison to the extensive offering by this site. Second, there is a Live Roulette application available for Android devices only which features the same dealers you find in the casino client, in the palm of your hand. This particular feature is also unique to Europa Casino.
What casino software is used at this site?
The game selection is powered by Playtech software – one oldest and preferred gaming platforms which has been in existence since 1999. Given the sophisticated look and details of Europa Casino, it’s no surprise that they wouldn’t choose any other software than one that is known for providing players with high-quality graphics, seamless game play, and audio quality similar to real-life games. Playtech is known for also having a licensing agreement for their games with Marvel comics and other popular themes. The library includes an array of casino games, live dealer games, video poker, and a mobile casino option.
What company verifies the games for fairness?
All games and payout calculations of this casino are verified for fairness through Gaming Laboratories International Europe B.V. The casino has consistently averaged 96% payout success for the entire site.
Does this site have any other features?
Just for fun, Europa Casino also has Europa Magazine – the on-site blog which features everything from tips and tricks for playing video slots to detailed reviews of popular land based casinos and casino cruises. While this not specifically a “help” section of the site, it is an area where users can find more information on anything from the history of Craps to game comparisons to new promotions and games of the casino.
Europa Casino Reputation
This casino is one of eight highly-reputable online casinos owned by the company which includes Titan Casino. For over 10 years, Europa has maintained its positive consumer perception and unique quality and features which have made it one of the preferred online gambling sites. When it comes to their overall reputation, this site surpasses the standards that many players are accustomed to.
Who Owns Europa Casino?
Imperial e-Club LTD owns Europa Casino. This company has a long-standing reputation for creating unique skins which offer prompt payout and are known for their customer service and game selection. Gambling Reader’s Choice Awards named Europa Casino for Best Online Customer Service in 2012, 2013, and 2014.
Has this site or company been found to be misleading, fraudulent, or engaged in illegal activities?
There are numerous variables which can impact a players experience with online gambling. It only takes one mishap through a site to start the downward spiral of their reputation. We are happy to report that unlike many online casinos, Europa has managed to provide customers with such a positive experience that bad press is nearly impossible to find. This casino, its parent company, and associated casinos all carry stellar reputations in the online gambling world.
How are customer allegations handled?
Europa handles any customer problems in house through their support staff. You have 30 days to file a complaint about any particular incident and the staff will work to quickly resolve the situation. The casino decision is final, however, and may result in closing your account if they believe you are at fault.
Is Europa an honest site?
Simply put, this casino is one of the better options out there. With over 10 years of positive customer experiences, we are confident that you too will find them to be honest, reputable, and trustworthy.